Return Policy
Return & Refund Policy
We want you to love every purchase from Ezicart.shop. If something isn't right, we're here to make it easy to return.
📦 Returns
✅ Eligibility
You may return items within 7 days of delivery for a full refund. Items must be unused, in their original condition, and in the original packaging.
🚫 Non-returnable items
Certain items may not be eligible for returns or refunds. Please contact us before initiating a return if you are unsure about your item's eligibility.
How to return your item
1 Contact us
Email us at os219597@gmail.com or WhatsApp +92 3425489974 within 7 days of receiving your order.
2 Get return authorization
Our team will review your request and send you a return authorization along with detailed return instructions.
3 Send your item
Pack the item securely in its original packaging and ship it back to us following the instructions provided.
4 Receive your refund
Once we receive and inspect the item, your refund will be processed within 5–7 business days.
💵 Refunds
7Days to request a return
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5–7Business days to process refund
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⏳ Processing time
Once we receive your returned item, refunds are processed within 5–7 business days. You will be notified by email once your refund has been issued.
⚠️ Exceptions
Some items may not be eligible for returns or refunds. If your item falls under an exception, our support team will inform you and work with you to find a suitable resolution.
📧 Contact us
For questions or to initiate a return, reach our support team anytime:
📧Email
os219597@gmail.com |
💬WhatsApp
03425489974
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🕐Support hours
24 hours, 7 days
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